Our Commitment to Privacy
We are committed to protecting your personal information and ensuring your data is handled securely, transparently, and in accordance with applicable privacy laws.
1.Introduction
This Privacy Policy (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you through the use of our services (“Services”) or the use of our website www.awssolicitors.co.uk (“Website”), how that information may be used or disclosed by us, and the safeguards we use to protect it. Please read it carefully to understand our policies regarding your information and how we will treat it.
Important: By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
2. Who We Are
| Company | AWS Solicitors Ltd |
| Website | www.awssolicitors.co.uk |
| Address | 44 Broadway, Stratford, London E15 1XH |
| Data Protection Contact | a.wattoo@awssolicitors.co.uk |
We respect your right to privacy and will only process personal information about you or provided by you in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable privacy laws.
3. Information We Collect
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer the following kinds of personal data about you:
Personal Information
- Name
- Email Address
- Phone Number
- Postal Address
Financial Information
- Payment Details
- Transaction Records
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies
Usage Information
- Website Activity
- Communication Preferences
- Feedback
Where we collect Special Categories of Personal Data about you and it is necessary to do so for our business, we will obtain your specific consent, unless we have another lawful basis to do so.
4. How We Use Your Information
- Provide legal services
- Respond to enquiries
- Process payments
- Improve our website
- Meet legal obligations
- Send updates (where consent is given)
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform a contract with you, where it is necessary for our legitimate interests, or where we need to comply with a legal or regulatory obligation.
5. Cookies
All cookies used by and on our website are used in accordance with current UK Cookie Law. We use cookies to distinguish users and improve our Website.
We use cookies to:
- Improve website performance
- Remember preferences
- Analyse traffic
- Enhance user experience
6. Data Storage & Security
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will keep personal data for as long as is necessary, which is usually the life of our relationship and up to a period of seven years after our relationship has ended, unless we are required to retain it longer to comply with our legislative and regulatory requirements.
7. Sharing Your Information
We may share information with:
- Legal professionals
- Barristers
- Medical experts
- Payment providers
- IT providers
- Regulatory authorities (where required)
Where any of your data is shared for such a purpose, we will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under UK GDPR and the law. Any third party that we share data with will not be permitted to use it for any other purpose than fulfilling their contract with us.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access your information
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
- Lodge a complaint with the ICO
To enforce any of the foregoing rights, or if you have any other questions about our Website or this Privacy Policy, please contact us at a.wattoo@awssolicitors.co.uk.
9. Third-Party Websites
Our terms and conditions and our policies do not apply to other websites that you reach via a link from our Website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
10. Policy Updates
If we change our Privacy Policy, we will post the changes on this page, so please check this page for our current policy. Your continued use of the Website or the Services is deemed to be acceptance of such changes.
11. Automated Decision-Making
In the event that we use personal data for the purposes of automated decision-making, and those decisions have a legal (or similarly significant) effect on you, you have the right to challenge such decisions under UK GDPR, request human intervention, express your own point of view, and obtain an explanation of the decision from us.
12. Terms & Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website.
13. Your Agreement
By using our Website and by way of acknowledgment, you agree to our Privacy Policy.
14. Contact Us
AWS Solicitors
Dispute Resolution
We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.
Any dispute shall not affect our ongoing obligations under this Privacy Policy.
This Privacy Policy and any dispute or claim relating to or connected with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales are the only place where disputes or claims relating to or connected with this Privacy Policy (including non-contractual disputes or claims) may be decided.
